RETURNS

If something isn’t quite working out for you, we accept returns within 7 days of the delivery date for a full refund. Please be kind and return your items unwashed, undamaged, and unaltered, as well as, stain and odor-free. If your items don’t meet the above requirements, we will not accept the return and the items will be returned to the customer. At the moment, we do not pay for return labels. The customer will be responsible for any fees associated with returning the items back to us. We advice adding tracking to your return.

REFUNDS

Once we have processed and accepted your return, we will issue your refund minus the shipping fee. Please allow 5-7 business days (depending on your bank) for the refund to reflect in your bank account. If you have no received a refund after 7 business days of receiving a confirmation that your returned items were accepted and your were refund, please email us at info@ulrisha.com so we can inquire about this issue for you.

EXCHANGES

Unfortunately, we do not offer exchanges at the moment, but we plan to in the future, If you would like to exchange your items, we recommend that you return your current items and place a new order for the items that you would like to purchase.